Frequently Asked Questions

Before your visit

Always arrive at your appointment without eye make up. This is very important as it means your lashes will be dry and the best bond can be achieved.
Never use mascara on the day of your appointment. If removing eyeshadow/liner after work really focus on those eyelash roots! If any trace of mascara or oil remover remains on the eyelash when you arrive at your appointment, your extensions won’t last past two weeks.
Please reschedule any exercise plans for 24hrs after your appointment.

After your visit

  • The 24hrs following the application of eyelash extensions is critical to their longevity. Although your eyelashes are dry when you leave, the glue is not cured so you must avoid water for 24hrs.
  • When washing your face/showering during this time frame: avoid water coming into contact with the eye area. Allowing your extensions to become wet during this initial phase could potentially cause irritation, it’s extremely rare but do not risk it. The final reason is water could allow the extension to move from its perfect placement! So wash your hair (if you need to) before your appointment and be careful when cleansing your face.
  • Sauna/Steam/Bikram/Pools do need to be avoided for 48hrs. This is for safety reasons as well as longevity of application so please adhere to this.
  • When cleansing please do not let cotton anywhere near them, it will hook onto the base of the lash and tear it free: face wipes, cotton pads and flannels should be avoided. Simply use an oil free, gentle cleanser or baby shampoo and lightly massage the make up away with your eye closed. Splash some water and then pat (don’t rub) dry with a towel underneath your eyes.
  • Give your extensions a thorough clean every day: Using an oil free foaming or gel cleanser lightly massage at the base of extensions and along the eyelid. Splash with plenty of water and very carefully pat dry. This is a very important part of your eyelash extension aftercare so don’t skip it! Some people are under the impression the should be left alone but this is not the case. You’ll find this method removes eyeshadow and eyeliner in a flash.
  • Do not play with them: Especially in the first golden 24hrs. I know it’s tempting, they’re new, shiny and soft and you want to touch them BUT, you can look but you can not touch. Too much touching may result in damage to your natural lashes, we take every possible care to ensure their health during application. My goal is for your own eyelashes to be healthier for wearing extensions.
  • I provide you with a comb to brush them out: Just brush the tips if you feel they need it, don’t go to the base as you risk unhooking that seamless bond we’ve spent ages perfecting Following exposure to a lot of water i.e shower or swimming your lashes may need a quick comb. They dry quickly but if you wish to speed up the process you can dry them with your hair dryer on the cool option. Use the lowest power setting.
  • Please don’t use regular mascara on your extensions: Your extensions are designed to look long and natural without clumps or smudges. It will also mean we can’t rebalance your extensions and they will shed very quickly.

“How long do they last”

Eyelash extensions generally last as long as your natural lashes which is around four to six weeks. Factors such as your lifestyle, facial cleansing routine, skin type and average lash growth cycle and type of makeup products you use can also affect the longevity of the lashes. It is normal to lose two to five natural lashes everyday so I recommend coming in for infills every two to three weeks to maintain the fullness of your eyelash extensions. After four weeks, a new set of extensions is usually required as there will be less eyelash extensions remaining for me to infill.

“Do they damage my natural lashes?”

When applied correctly by an experienced lash technician, your natural lashes should not be damaged as the health of your natural lashes is of the utmost importance if you wish to continue getting eyelash extensions. I recommend to use eyelash essence to provide necessary nutrition to natural lashes.

“Can I wear mascara?”

You cannot wear mascara with eyelash extensions as it can cause the extensions and natural lashes to clump together. When the glue eventually deteriorates and the extensions fall off, it can pull off your natural lashes as well.

“How often are infill appointments necessary?”

I recommend coming in for infills even two to three weeks to maintain maximum fullness but I can do infills up until four weeks of your last appointment.
Fill services are only applied to clients who have at least 50% of their lashes remaining otherwise a new set will be required.

“Is it possible to get a lash lift with the lash extensions?”

Generally I recommend choosing one or the either depending on the end result you want. It can often be more difficult to apply eyelash extensions to natural lashes after they have been permed due to its curliness.